Water/Sewer Department: Home Page
Town of Middleborough Water Department
48 Wareham Street
Middleborough, MA 02346
Mon - Fri: 7:00 - 3:30
The Middleborough Water Department provides drinking water and fire flow to 5,429 residences and businesses throughout the town, serving an estimated population of 15,810. The system consists of 130 miles of water main, 800 fire hydrants, two water storage tanks and 11 groundwater sources. The public water supply was initiated in 1885 and the existing infrastructure varies in age. The staff that maintains the system are separated into two divisions, treatment and distribution.
The treatment staff consists of 4 individuals who are licensed operators by the state and are responsible for overseeing all the maintenance associated with the well sites. They check the wells 365 days a year and monitor the chemicals injected for corrosion control and disinfection. They do an abundance of sampling at the well sites and throughout the town to ensure water quality is well within acceptable standards determined by the Department of Environmental Protection and Environmental Protection Agency.
The distribution staff consists of 6 individuals who are responsible for all the maintenance associated with all the water mains, hydrants and service lines up to the property line. They also read meters quarterly, mark out water mains and services for dig safe, turn water on and off at properties as needed, and respond to customers questions and concerns. Treatment and distribution staff work together to test all cross connection devices to ensure the public water supply is protected from all non potable sources.
The office staff consists of a Superintendent and two office clerks. The superintendent is recognized by the state as the licensed primary operator responsible for all operations of the department. This individual ensures compliance with state and federal agencies, oversees all capital projects, prepares annual operating and capital budgets and communicates with the Director of Public Works and Town Manager regularly. The office staff handles all inquiries either in person or on the phone, regarding billing, new service applications and cross connection program. The quarterly billing for water/sewer is processed and reviewed by the office staff. Vendor payments are also processed by the clerical staff.
It takes the collective efforts of many skilled professionals to keep the water running in Middleborough. Office and field staff work tirelessly to ensure residents are confident that this precious resource is managed properly. The goal of this division has been and continues to be to provide the highest quality of water at the most reasonable price.